IT SERVICES

CITRA CIKAL CENTRALINDO - CDM

is a dedicated IT services provider committed to helping businesses navigate the ever-evolving digital landscape. With years of experience, a skilled team, and a client-first approach, we deliver technology solutions that drive growth, improve operations, and protect your digital assets.

1. Managed IT Services

Our Managed IT Services provide proactive, round-the-clock support and maintenance for your entire IT environment. We act as your outsourced IT department, handling everything from daily technical tasks to long-term technology planning. so your internal team can focus on business goals.

Our Managed IT Services include:

24/7 Monitoring: We continuously monitor your systems, networks, and devices to detect and resolve issues before they affect your operations.
Remote and Onsite Support: Our technicians provide fast remote support and in-person assistance when needed.
Patch and Update Management: We keep all your systems up to date with the latest security patches and software updates.
Asset and Device Management: Track and manage your company’s hardware and software inventory effectively.
IT Strategy Consulting: We provide expert insights and planning to align your IT infrastructure with your business goals.

Managed IT services reduce downtime, improve security, and ensure your tech infrastructure is always running smoothly.

2. Cloud Services

Embrace the power of the cloud with scalable, secure, and cost-effective solutions tailored to your business needs. Whether you’re moving to the cloud, optimizing existing cloud operations, or building new cloud-native apps, we’ve got you covered.

Our Cloud Services include:

Cloud Migration: Seamless transition of your data, applications, and workloads to public or private cloud environments.
Cloud Backup & Storage: Secure cloud storage with automated backups and instant restore options.
Cloud Hosting & Infrastructure (IaaS): Deploy scalable virtual servers, storage, and networking using leading platforms like AWS, Azure, or Google Cloud.
Software-as-a-Service (SaaS) Setup: We help you implement and manage cloud software tools like Microsoft 365, Google Workspace, and Dropbox.
Hybrid & Multi-cloud Solutions: Maximize flexibility and performance by integrating multiple cloud providers or combining on-premise and cloud systems.

Cloud solutions improve collaboration, ensure business continuity, and eliminate the need for expensive on-site hardware.

3. Cybersecurity Services

In today’s digital world, cybersecurity is not optional — it’s essential. Our comprehensive cybersecurity services protect your business from viruses, ransomware, phishing attacks, data breaches, and more.

Our Cybersecurity Services include:

Advanced Threat Detection: Real-time monitoring tools to detect suspicious activity across your network and endpoints.
Firewall & Network Security: Installation and configuration of next-generation firewalls to prevent unauthorized access.
Endpoint Protection: Antivirus, anti-malware, and ransomware protection for every device in your organization.
Security Audits & Risk Assessments: In-depth reviews of your systems to identify vulnerabilities and recommend improvements.
Compliance & Data Protection: Ensure your business meets regulatory requirements like GDPR, HIPAA, or PCI-DSS.
User Awareness Training: Educate your employees on recognizing and avoiding cyber threats through engaging training modules.

4. Network & Infrastructure Services

A strong, secure, and efficient IT infrastructure is the backbone of any successful organization. We design, build, and maintain reliable networks tailored to your business needs.

Our Network & Infrastructure Services include:

Network Design & Implementation: Customized network architecture to ensure speed, security, and scalability.
Wi-Fi Setup & Optimization: Fast, stable wireless networks for offices, retail spaces, or large venues.
Server Installation & Management: On-premise or virtual server setup, including file sharing, backups, and application hosting.
Structured Cabling: Professional cable installation for data, voice, and video systems with organized wiring infrastructure.
VPN & Remote Access Solutions: Secure remote connections for your employees to work safely from anywhere.

We ensure your IT foundation is built for performance, reliability, and future growth.

5. Hardware & Software Solutions

From procurement to installation, we help you choose and implement the right technology to power your business operations. We work with trusted vendors to deliver quality products that match your budget and requirements.

Hardware & Software Services include:

IT Equipment Procurement: Sourcing computers, laptops, monitors, printers, and accessories at competitive prices.
Business Software Licensing: Assistance with licensing, renewals, and installation of tools like Microsoft Office, antivirus suites, and industry-specific software.
Custom Software Solutions: Development or customization of software to meet specific business workflows.
Lifecycle Management: From deployment to upgrades and disposal, we manage your IT assets through their full lifecycle.
Hardware Repairs & Upgrades: Diagnose and repair faulty devices or upgrade components for better performance.

We help you make smart technology investments that support long-term success.

6. Data Backup & Disaster Recovery

Your business data is one of your most valuable assets. Our backup and disaster recovery services ensure that your critical files and systems are always protected and can be restored quickly in case of data loss.

Our Services Include:

Automated Cloud Backups: Schedule secure backups of your systems and data with encryption.
Onsite Backup Solutions: Local backup options for quick recovery and peace of mind.
Disaster Recovery Planning: Comprehensive recovery strategies to minimize downtime during outages or emergencies.
File Recovery & Restoration: Recover accidentally deleted files or restore full system images after a crash.
Business Continuity Services: Ensure your business stays operational during natural disasters, cyberattacks, or hardware failures.

We help you prepare for the unexpected so you can keep moving forward.